Kevin Tofel’s review of the Microsoft Duo is worth reading because it might be the most optimistic, if not down to earth, of the reviews I’ve read. A reason might be that not once did he refer to the price and thus didn’t get in to the “for this price one should not have these problems” trope. IMHO any gadget priced north of $1K is too expensive even if it works perfectly!
So, if price is an issue, save the time and the pixels and just write, “it’s too expensive” and move on. Because Kevin is not on a mission to drive home the point that the device is too expensive, he focuses more on the actual problems and frankly, what he writes about seem to be something that Microsoft could address in software updates.
The most important point that Kevin makes, though, is about the biases toward what the Duo is, even though Microsoft has emphasized it is not a phone or a tablet.
I think people are calling the Duo a phone because that’s the closest device comparison they can make. And I get that. But the Duo truly is something different and, along with other folding or swivel screen devices, early in the trend of a new device class.
And I like this thought…
And although Microsoft dubbed it the Duo over a year ago, I think the company should have said that “Duo” is just an internal product code name. A better, more descriptive name would have been Surface Booklet because that’s really what it is: A connected book-like tablet.
To be fair, I noted before that Brad Sams also took effort to emphasize the Duo being a class on its own, although he used device classification of Personal Digital Assistant (PDA).